Trusted Driver for Motorists

You can correct it in your Trusted Driver profile. Log in to your account, select MENU, then PERSONAL. Make corrections and hit SAVE.

No, you cannot change your personal or residence information. The information on your driver’s license can only be changed through your state’s Department of Motor Vehicles, or the equivalent agency in your state.

You can correct your vehicle info in your profile. Log in to your account, select MENU, then VEHICLES, then REMOVE (to the right of that vehicle). Re-enter the vehicle by selecting ADD VEHICLE.

*When entering a VIN manually, make sure the number is complete (usually 17 characters) and accurate. Note that there is no letter “O” in a VIN—it is a zero.

Your VIN can usually be found in four locations. On your auto insurance card, your car’s registration card, on the inside of the driver side door and on top of the dashboard that can be seen through the windshield on the driver’s side.

If you cannot find the barcode then you should enter the VIN manually.

* When entering a VIN manually by typing make sure the number is complete (usually 17 characters) and accurate. Note that there is no letter “O” in a VIN—it is a zero.

In your profile. Log in to your account then select MENU, then HISTORY.

Log in to your account, select MENU, then DRIVERS, then ADD VIA TEXT, fill out the information, then hit SEND TEXT. The driver can follow the directions to set up their account.

It depends on whether you share vehicles. If you share each other’s vehicles, you should add your spouse to your account. If you never share vehicles, you could have separate accounts.

Log in to your account, select MENU, then DRIVER, then SENSITIVE DATA. Click on each category and check the boxes that apply. When you are done select SAVE.

You can only select from the listed options. We can review your unlisted condition to see if it can be added. This goes for all 3 categories—medical, physical or mental health. Contact us to submit your feedback.

On the upper righthand corner of the Trusted Driver website, hover your cursor over “LOG IN” and select your location to log into your Trusted Driver account.

No. When an officer is initiating a traffic stop, all motorists operating a motor vehicle on a public roadway must stop and pull their car over in the safest manner possible and follow all lawful orders from law enforcement officers.

No. Trusted Driver will never sell, share or provide the information you provide when you create your profile with any vendor or company. To ensure your privacy is protected, your data is encrypted, stored and transmitted securely using technology that protects the information from unauthorized retrieval or use.

You can access your Trusted Driver profile at any time and make changes to your account. Trusted Driver can also send you notifications periodically to remind you to update your account.

After you submit all required information, you will receive an SMS notification when the information is verified and ready for your review. This process happens in near-real time. Having outstanding warrants or other traffic citations may delay approval, but our team can help get you back in good standing.

Yes, if you commit certain violations of the Trusted Driver regulations. The duration of disqualification from participation in the Trusted Driver Program is related to the seriousness of the violation and/or a repeated history of regulatory violations.

A Trusted Driver member can report an officer who conducts a traffic stop for just a traffic violation and no other factors that indicate a threat to public safety, or the Trusted Driver protocols weren’t followed. The Trusted Driver Community Review board will review all incidents reported by Trusted Driver members and receive all evidence of the traffic stop (e.g., patrol car video, officer body camera video, etc.).