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How It Works

The Process

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Opt in and complete all required information

Provide required information, such as name, address, vehicle and insurance information, email and any additional voluntary disclosures.

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Manage your member profile

Through the application, drivers can access and update their own incident profile information, including adding additional registered drivers for the vehicle.

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Interact with officers without a traffic stop

If an officer spots you committing a minor traffic violation or wants to share feedback, they will reach out through standard SMS texts.

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Receive text notifications and decide next steps

Drivers can read their messages or citations safely at their convenience, including whether to pay or contest tickets through the app.

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Schedule virtual courtroom sessions and meet with city leaders

Members can connect with the courts to discuss and resolve any issues or meet with community board members.

Features of Trusted Driver

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Pay and Manage Citations

Enable same-day payment of fines, challenge citations in a virtual courtroom, or dismiss a ticket through common methods like an online defensive driving course.

Secure Member Information

All personal data is kept private and encrypted, stored and transmitted securely using methods that protect the information from unauthorized retrieval or use.

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Connect With Community Boards

Not governed by law enforcement, a board is composed of community members and city staff who communicate necessary reform to improve community policing.

Trusted Driver in Action

Working Together in Windcrest

The progressive and tech-forward city of Windcrest needed an eco-friendly and cost-effective traffic enforcement solution. After learning how Trusted Driver improves transparency between the public, police and city, they embraced a revolutionary way to make roadways safer and enforce traffic laws.

Read the Case Study
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FAQs

Is there a cost or fee to join the Trusted Driver Program?

No. It’s absolutely free to join the Trusted Driver Program and it's a voluntary opt-in. There's no yearly fee or subscription required.

If I get a citation as a Trusted Driver member, will there be additional fees on top of any fines?

A Trusted Driver member receiving a citation through the program will not cost you any additional fees. The cost of the citation remains the same as if you had received the citation through traditional law enforcement. Receiving a citation through the Trusted Driver Program provides you the benefit of not being pulled over.

Are the police tracking me if I join and become a Trusted Driver member?

No. Law enforcement will not be able to track your location. Your Trusted Driver profile is only accessed by you and those you authorize. Protecting members’ profiles is of paramount importance to Trusted Driver, complete with audits, checks and balances and the ability to archive and discover anyone who accesses the system.

By signing up, am I making it easier to get a ticket for minor traffic offenses?

No. The goal of the Trusted Driver Program is to enable frictionless interactions between the public and law enforcement, not generate revenue. Being a member means you are actively improving transport safety through a safer, digital dialogue. Additionally, electronic citations are only issued by officers who witness a minor violation. Trusted Driver is not connected to any digital traffic surveillance systems that could increase the likelihood of being fined.

If I have outstanding warrants, can I still join the Trusted Driver Program?

Yes. If outstanding warrants are discovered as you are creating your profile in the Trusted Driver Program, we can assist in multiple ways to settle those outstanding fees and get you back on the road as a licensed vehicle operator.

Will I get a citation for following the Trusted Driver Program protocols while I am driving a vehicle?

No. The Trusted Driver Program adheres to all traffic laws, including "distracted driver" legislation. The Trusted Driver Program rules were established with the public’s safety as its priority and meets the requirements set forth by the Transportation Code of all states and city ordinances.

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